At OrganicSL, we strive to provide you with the best organic products and services. If you’re not fully satisfied with your purchase, our return policy is here to help.

Eligibility for Returns

  1. Returns must be initiated within 30 days from the date of delivery.
  2. Products must be unused, unwashed, and in their original condition.
  3. Items should include all original packaging, tags, and accessories.

How to Return a Product

  1. Email us at info@organicsl.com or contact us via our website at https://organicsl.com/ with your order number and reason for the return.
  2. After approval, we’ll provide return instructions, including the return address.

Return Shipping

  • Customers are responsible for the return shipping costs unless the product was defective or incorrect.
  • We recommend using a trackable shipping method to ensure safe delivery.

Refunds

  • Once your return is received and inspected, we will notify you of the approval or rejection of your refund.
  • Approved refunds will be processed within 7-10 business days to your original payment method.

Exchanges

  • Exchanges are subject to product availability. Contact us for assistance if you’d like to exchange an item.

Need Help?

If you have questions about your return or need assistance, please reach out to us at info@organicsl.com.